This Privacy Policy outlines how Lendo collect, use and protect your Personal Data (as defined below) on Lendo’s websites and applications. We may from time to time update this Privacy Policy and you should ensure that you are reading the most updated one, and read it carefully, please. Any changes to this Privacy Policy will become effective when we post or link to the revised Privacy Policy on the Site.

For the purposes of this Privacy Policy, “Lendo”, “we”, “us”, and “our” means Lendo and their branches, subsidiaries, affiliates and in house and outsourced personnel and consultants.

You are absolutely free to provide or not to provide us with any Personal Data. However, if you choose not to share requested information, you may not be able to visit all sections or use all features of the Site. If you decide to share any Personal Data, this means you agree to this Privacy Policy.

You should be aware that webhosting and telecommunication providers or other third parties may be involved in using Lendo’s website and/or application and they may collect some information about you, your device, location and other kind of details. Such practices shall be subject to their privacy policy; Lendo’s is not responsible for any third party’s privacy practices.

For the purpose of this Privacy Policy, “Personal data” means any information that identifies you or can be used to identify or contact you, e.g., your name, email address, address, or phone number. Lendo will not collect any Personal Data that identifies a visitor to this site individually unless specified otherwise. Your visit to this site will record only the Domain Name Server part of your e-mail address and of the pages visited. Such information will be used to prepare aggregate information about the number of visitors to the site and general statistics on usage patterns.

We may request Personal Data from you when you fill any online form for our services, promotions or surveys. Online forms may request you to provide your name, email address, business address, phone number and other relevant information. Any Personal Data collected by an online form will be subject to this Privacy policy and specific Terms and Conditions that you should agree on at the time of filling the form. If an online form for any purpose published without specific Terms and Conditions, then this Privacy Policy and the general Terms and Condition of the website apply.  

Social media platforms may also provide us with Personal Data. For example, if you use your social media credentials to log-in to your Site account, certain information from your social media account will be shared with us, which may include Personal Data that is part of your profile. Furthermore, you may wish to create an online account with us in order to manage your facilities, payment and/or services. You will be required to select a username and a password to access your Lendo’s Online Account. Any information stored on your online account will be accessible to anyone with whom you share your username and password. For this reason, please safeguard your username and password carefully and do not disclose it to any other person.

Lendo may use third-party payment services (each, a “Payment Service”) to collect payments made through the Site. If you wish to make a payment through the Site, you may be directed to a webpage that is hosted by the Payment Service (or the Payment Service’s service providers) and not by Lendo. Any Personal Data that you provide through a Payment Service page will be collected by Payment Service and not by us, and will be subject to Payment Service’s privacy policy, rather than this Privacy Policy. Lendo has no control over, and is not responsible for, Payment Service’s use of information collected through the Payment Service Page.

We may use Personal Data for the purpose of delivering products and services, and provide you with information about products and services you’ve ordered or show interest in. From time to time, we may use Personal Data about you to inform you of products, programs, services and promotions that we believe may be of interest to you. We may Also, use Personal Data about you for our internal business purposes, such as data analysis, editorial and feedback purposes, providing customer support, customizing and improving the content and layout of the site, completing business transactions, development of marketing and promotion plans and materials, statistical analysis of user behavior, product development, administering individual accounts, and meeting government regulatory requirements such as sales tax collection, audits, etc.

In addition, Lendo reserve the right to use Personal Data to send you important information regarding the site, your account status, changes to the User Agreement, this Privacy Policy, or any other policies, agreements or transactions relevant to your use of the Site. Because this information may be important to your use of the Site, you may not opt-out of receiving such communications.

Finally, Lendo confirm that Personal Data will not be sold or disclosed to any third party except as stated in this Privacy Policy.

We may disclose Personal Data about you to others as we believe to be appropriate: (a) in compliance with laws, rules, or regulations in Saudi Arabia; (b) to comply with legal process; (c) to respond to requests from government or public authorities; (d) to enforce our Terms and Conditions; (e) to protect our operations or those of any affiliated entities; (f) to protect the rights, privacy, safety or property of Lendo, its affiliated entities, you, or others; and (g) to permit us to pursue available remedies or limit the damages that we may sustain.

Our site and/or application may contain links to other web sites, including social media. These linked sites are not under our control, and we do not endorse any of them. If you provide any Personal Data through any third-party web site, your transaction will occur on that third party’s web site (not our site) and the Personal Data you provide will be collected by, and controlled by the privacy policy of that third party. We recommend that you carefully read the privacy policies and practices of any such third parties. Please be aware that this privacy policy does not address the privacy or information practices of any third parties, including, without limitation, affiliated entities that do not post or link directly to this privacy policy.

A “cookie” is a small text file that’s stored on your computer, tablet or phone when you visit a website. To find out more about cookies you may search the internet or visit www.allaboutcookies.org. We use cookies (and other similar technologies) to give you a better online experience and track website performance as well as to make our website more relevant to you. Cookies make our online services easier to use and help us to understand how people use our websites.

If you delete cookies relating to this Website we will not remember things about you, including your cookie preferences, and you will be treated as a first-time visitor the next time you visit the site. You’ll still be able to use most of our online services, but some things might not work as you may expect if you do not allow us to store and access these cookies on your device.

We will retain Personal Data about you for the period reasonably necessary to fulfil the purposes outlined in this Privacy Policy and consistent with retention periods required or permitted by law.

Lendo has established reasonable measures to protect Personal Data within our organization from loss, misuse, or unauthorized access, disclosure, alteration or destruction. Please note that while we have endeavored to create a secure and reliable site and application for users, we cannot claim that our site is 100% secure. If you have reason to believe that your interaction with us is not secure, please notify us of the problem immediately (refer to the Contact Information below).

Lendo is committed to handling complaints speedily, efficiently, fairly and confidentially. We believe that all customers’ feedback, both positive and negative, presents an opportunity for improving our standards. We would be happy to assist you with any concern and encourage you to submit a complain using the Complaint Form. Please refer to the Complaint Policy before you submit your issue.  

Questions or concerns regarding this Privacy Policy should be addressed to:

Legal Department Saudi Lendo for Financing. 

Phone: 8001111806

E-mail: info@lendo.sa

If you choose to contact us via e-mail about this Privacy Policy, please mark the subject heading of your e-mail “Privacy Policy”